Shipping policy

 

🇬🇧 UK Mainland (England & Wales)

  • Free delivery 3–4 days on orders over £150
  • DPD next working day: £8 (order before 2pm)
  • Royal Mail 24: £5 (1–2 days, order before 2pm)
  • Royal Mail 48: £4 (2–3 days, order before 2pm)

🏴󠁧󠁢󠁳󠁣󠁴󠁿 Scotland

  • Free delivery: 2–3 days on orders over £150
  • Royal Mail 24: £5 (1–2 days, order before 2pm)
  • Royal Mail 48: £4 (2–3 days, order before 2pm)

Scottish Highlands & Islands

  • DPD delivery: £9.99 (2–3 days)
  • Scottish Highlands Delivery: Delivery charges for the Scottish Highlands are determined by DPD. If your address falls within their Highlands delivery area, an additional delivery charge may apply.

🏳️ Northern Ireland

  • DPD delivery: £8 (2–3 days, order before 2pm)
  • Free delivery: (3–4 days)- on orders over £250.00

🎖 BFPO (British Forces)

  • Royal Mail 48: £4 (2–3 days, order before 2pm)

Orders placed before 2pm Monday–Friday are shipped the same day.

Orders placed after 2pm Friday will be dispatched Monday.

Click & Collect 

  • Free collection available

Opening hours:

  • Mon–Fri: 9:30am – 5:30pm
  • Sat: 9:00am – 5:30pm
  • Sun: 11:00am – 4:00pm

💭Things you need to know:

  • Orders placed before 2pm Monday–Friday are shipped the same day.
  • Orders placed after 2pm Friday will be dispatched Monday.
  • If you choose to have your parcel left in a safe place or with a neighbour, you accept full responsibility for the parcel once the courier confirms delivery.

By selecting this option, you agree that the parcel will be considered successfully delivered, and we cannot accept responsibility for any loss, theft, or damage after delivery has been completed.

  • Signature on Delivery: if your order requires a signature upon delivery, it is the responsibility of the person placing the order to ensure someone is available to sign for the parcel.
  • Failed Deliveries - If a delivery attempt is missed, the courier may leave your parcel at a local pickup point or attempt delivery again. If failed again, the item will be returned to sender and you will be refunded. 
  • All returned items must be sent back in the same condition as received, including:
  • Original packaging
  • Tags and labels attached
  • Items must be unused, unworn, and undamaged.
  • If a returned item is received without the original packaging or not in its original condition, we may refuse the return. 
  • Return Deadline: Returned items must be delivered back to us within 14 days of the date you received your order, not from the date you notify us of the return.